Even the best-managed developments can't escape daily friction
Information gets lost. Residents struggle to find information when they want it.
Staff time drains away. Productivity lost to repetitive queries.
Updates go unseen. Key notices sit buried in emails, pdfs, files and pending trays.
Support lapses after-hours. Residents face delays and frustration.
This is why we created the AI Concierge, as we begin to unlock what AI can do for older adults.
You don't need more people or more platforms – you need one simple system that works
Trained on your appliances, services and procedures
Offers more support for residents – without affecting payroll
Amplifies your team's impact – freeing staff to focus on the conversations that really matter
Designed with older residents in mind, they feel natural to talk to and easy to trust
Set up is fast and simple with no extra IT required
Imagine walking into work tomorrow knowing that:
Residents can get instant answers to their questions, day or night
Your staff have time for meaningful interactions
Community information is organised for you and always accessible
New residents feel confident and supported from day one
Here's what residents and staff are saying already about their AI concierge known to all as 'Peggy' in our pilot community
"Peggy is excellent. It saves an awful lot of time ... being able to ask the question directly is a great boon"
- Peter Elborn [resident]
"Peggy is my hero ... without her, I'd have been stumbling around in the dark all evening"
- Jill Stiles [resident]
"What's great is that she doesn't replace us but works alongside, handling the day to day questions"
- Laurell Gordon-Crooks [AGM]
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At Vicky Carne's Account, we focus on delivering tangible, measurable results. Our SaaS solutions are designed to streamline your operations, boost productivity, and drive business growth. With continuous optimization and ongoing support, we ensure that the results you achieve are sustainable and impactful.
SaaS consultation involves expert guidance in selecting, implementing, and optimizing Software-as-a-Service (SaaS) tools that best suit your business needs. We help streamline your operations, increase efficiency, and ensure you’re using the right tools to achieve your goals.
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